Privacy Policy
1. Introduction
Sprint Autotech (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect information when you use the Solar Bot mobile application (“App”) and our website, https://sprintautotech.com.
By using our App or website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you use the App and the features you access, we may collect the following categories of information.
2.1 Personal Information
● Name
● Email address
● Phone number
● Address, where required
2.2 Account Information
● Account registration details
● Login and authentication information
● Information required to manage your account and provide customer support
2.3 Device and Technical Information
● Device and operating system information
● Application diagnostic information, where collected
● Technical information necessary to maintain the security and functionality of the App
2.3 Device and Technical Information
● Device and operating system information
● Application diagnostic information, where collected
● Technical information necessary to maintain the security and functionality of the App
2.4 Robot Connectivity and Operational Information
Solar Bot may use Wi-Fi and Bluetooth Low Energy (BLE) to communicate with compatible devices and update device configuration.
Information associated with these functions may include device connection status, configuration information, and operational data required to provide the App’s functionality.
2.5 Information You Provide
We may collect information you voluntarily provide when contacting support, submitting a request, or communicating with us.
3. How We Use Your Information
We may use collected information to:
● Create and manage user accounts.
● Authenticate users and support account access.
● Provide Solar Bot’s features and functionality.
● Communicate with compatible devices.
● Configure and maintain device connectivity.
● Respond to questions and support requests.
● Diagnose technical issues and improve the App.
● Protect against unauthorized access, misuse, and security threats.
● Comply with applicable legal obligations.
We do not use personal information for purposes unrelated to providing and
maintaining our services unless permitted by law or otherwise disclosed to you.
4. Legal Basis for Processing
Where required by applicable law, we process personal information based on one or more of the following:
● Providing the services you request.
● Your consent.
● Our legitimate interests, where permitted by law.
● Compliance with legal obligations.
The applicable legal basis depends on the type of information and the purpose for which it is processed.
5. Sharing of Information
We do not sell your personal information.
We may share information with service providers when necessary to operate, maintain, and support Solar Bot. These providers may include:
● Hosting providers: To host our website and related services.
● Cloud infrastructure providers: To support application infrastructure
and related services.
● Database providers: To store and manage application information.
● Email service providers: To send account-related communications and
respond to support requests.
We may also disclose information when required by law, to protect our rights and security, or in connection with a business transfer, where permitted by applicable law.
Service providers are expected to handle information in accordance with their applicable obligations and the arrangements governing their services.
6. Data Storage and Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic storage or transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
Access to personal information should be limited to authorized individuals and service providers who need it for legitimate business or operational purposes.
7. Data Retention
We retain personal information for as long as necessary to:
● Maintain your account and provide our services.
● Fulfil the purposes described in this Privacy Policy.
● Resolve disputes and address support requests.
● Maintain security and prevent misuse.
● Meet applicable legal, accounting, or regulatory obligations.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable legal requirements and legitimate retention needs.
8. Account Deletion and Data Deletion
You may request deletion of your Solar Bot account and associated personal information.
8.1 Requesting Deletion Through the App
If the account deletion option is available in your version of Solar Bot:
1. Open the Solar Bot application.
2. Sign in to your account.
3. Navigate to the account or profile settings.
4. Select the account deletion option, if available.
5. Follow the instructions displayed in the App to submit your request.
8.2 Requesting Deletion by Email
You may also submit an account deletion request by emailing: Email: contact@sprintautotech.com
Please use the subject line “Solar Bot Account Deletion Request” and provide the email address associated with your account so we can identify it. Do not include your password or other sensitive authentication credentials in your request. We may request reasonable additional information when necessary to verify your identity and protect your account from unauthorized deletion requests.
8.3 What Happens After a Deletion Request?
After verifying and processing your request, we will delete your account and associated personal information, or anonymize it where appropriate, in accordance with our procedures and applicable law. Some information may need to be retained for a limited period where required by law, necessary to resolve disputes, or needed for security and fraud-prevention purposes.
Where information is retained, it will be handled in accordance with applicable legal requirements.
8.4 Deletion Processing
We will review and process valid deletion requests within a reasonable period, subject to identity verification, applicable law, and any legal retention obligations.
If you have questions about your deletion request, contact contact@sprintautotech.com
9. Cookies and Similar Technologies
Our website may use cookies or similar technologies where necessary for website functionality, security, preferences, or analytics. The types of cookies used depend on the website’s actual configuration. Where required by law, we will obtain consent before using non-essential cookies.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
10. Marketing and Communications
We may send communications necessary to manage your account, respond to requests, provide service-related information, or notify you about important
changes.
We will send marketing communications only where permitted by applicable law and, where required, with your consent. You may opt out of marketing communications using the unsubscribe option provided in the communication, where available, or by contacting us.
Opting out of marketing communications will not prevent us from sending essential service-related messages.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
● Request access to your personal information.
● Request correction of inaccurate information.
● Request deletion of your personal information.
● Withdraw consent where processing is based on consent.
● Object to or request restrictions on certain processing.
● Request a copy of certain information in a portable format.
● Submit a complaint to the appropriate data protection authority.
To exercise an applicable right, contact contact@sprintautotech.com We may need to verify your identity before processing your request.
12. Children’s Privacy
Solar Bot is not intended for children who are below the minimum age required to provide consent to personal data processing under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
13. Third-Party Services
Our App or website may rely on third-party services, infrastructure, or websites. Those third parties may process information in accordance with their own privacy policies and terms. We encourage you to review the relevant policies when using third-party services.
This Privacy Policy applies to Solar Bot and Sprint Autotech’s handling of information, not to independent third-party services.
14. International Data Transfers
Depending on the service providers and infrastructure used, your information may be processed or stored in countries other than your country of residence. Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our App, services, data practices, or legal obligations. When we make changes, we will update the “Last Updated” date at the top of this page. Where required by law, we will provide additional notice or obtain
consent. We encourage you to review this page periodically.
16. Contact Us
If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us: Company: Sprint Autotech
Website: https://sprintautotech.com
Email: contact@sprintautotech.com
For account deletion requests, please use the subject line “Solar Bot Account Deletion Request.”