Find answers to common questions about Solar Bot, device connectivity, and account management.

1. What is Solar Bot?

Solar Bot is a mobile application by Sprint Autotech that helps users connect to and configure compatible devices.

2. How do I connect my device to Solar Bot?

Open the Solar Bot app, ensure your compatible device is powered on, and follow the on-screen instructions to connect using the supported connection method.

3. Can I connect to my device without an internet connection?

Yes, Bluetooth Low Energy (BLE) may allow communication with compatible devices without an active internet connection, depending on the device and app functionality.

4. Why can’t I find my device in the app?

Make sure your device is powered on, Bluetooth is enabled if you are using BLE, the necessary permissions are granted, and your phone is within range of the device.

5. Can I configure my device’s Wi-Fi through Solar Bot?

Solar Bot may support updating Wi-Fi credentials for compatible devices. Connect to your device and follow the configuration instructions in the app.

6. What should I do if my device won’t connect?

Check your device’s power, Bluetooth or Wi-Fi settings, connection range, and configuration details. If the issue continues, contact our support team.

7. How do I update the Solar Bot app?

Visit the Google Play Store and check whether an update is available for Solar Bot.

8. How can I delete my Solar Bot account?

You can request account deletion through the available option in the app or email contact@sprintautotech.com with the subject “Solar Bot Account Deletion Request.”

9. How is my personal information handled?

We use personal information as needed to provide and maintain our services. Read our Privacy Policy for details about data collection, use, storage, and deletion.

10. How can I contact support?

For technical assistance or other questions, email contact@sprintautotech.com Still have questions?
Our team is here to help.
Contact Us: contact@sprintautotech.com